Shipping & Delivery

Most products purchased will be delivered within 5-20 days, depending on the item, quantity and destination country for delivery.

Products may be shipped separately and have different delivery times due to being packaged and shipped separately.

Thomas & Warner products are delivered by the most reliable courier services.

Shipments outside of the USA may incur custom fees depending on the destination country. You are responsible for any fees to be paid to the appropriate customs agency.

If you have any queries regarding returning your product, please email us at customer-service@thomasandwarner.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping (returning) an item, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.